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Legal

Privacy Policy.

Last updated 30 September 2026

Who we are

BallZee is operated by Trend Consulting Group Pty Ltd. This policy explains what we collect when you use BallZee and how we handle it, in line with the Australian Privacy Principles.

What we collect

  • Email address — to create your account and send your sign-in codes.
  • Baseline answers and BallZee Score — your five baseline answers, your score, and past scores when you retake it.
  • Journey and challenge progress — your track, current week, completed challenges, and any reflections you write.
  • Friend validations — if you ask a friend to back up a challenge, your name, their email address and whether they confirmed.
  • Purchases — which journey you bought, the amount, currency, date and Stripe reference numbers.
  • Waitlist emails — if you sign up to hear about a coming-soon feature.

We don't collect or store your card details. Stripe handles them directly.

How we use it

To sign you in, run your journey, calculate and show your score and progress, unlock what you've paid for, send friend validation emails you ask us to send, and answer support requests. We don't sell your information and we don't use advertising trackers.

Your device

BallZee saves some things in your browser's local storage — your sign-in session (so you stay logged in), your age group, and progress made before you sign up. These are needed for the app to work, not for tracking. Clearing your browser data removes them.

Who helps us run BallZee

  • Stripe — processes payments.
  • Our hosting, database and email providers — store account data and send sign-in and validation emails.

Some of these providers may store or process information outside Australia, including in the United States. We use them only to run BallZee.

Security

Your data is stored with access controls so each account can only see its own information, and sign-in uses one-time email codes. No system is perfectly secure, but we take reasonable steps to protect your information.

Keeping and deleting data

We keep your information while you have an account. You can ask us to delete your account and data. We may keep purchase records where we need them for tax or legal reasons.

Your rights and contact

You can ask to access or correct your information, or make a privacy complaint, by emailing be.ballzee@gmail.com. If you're not happy with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).